Return and Refund Policy

At Appollo, we aim to provide convenient shopping experience. We offer After the order has been delivered, the customer has the right to exchange the product within 3 days of receiving the product provided that it has not been used and the packaging has not been opened/damaged, for Return/exchange claim please contact us via call (0309-2227498) or email.

Conditions for Exchange:

If your product is damaged, defective, incorrect or incomplete at the time of delivery, please raise a return request on our website or Customer Care. Return request must be raised within 7 days from the date of delivery.
• The product is in its original and undamaged packing (careful opened package will not be considered damaged).
• The product received does not match the actual ordered.
• He/She has to pay the shipping charges as well.

Valid Reasons to Return an Item:

1) Delivered product is damaged (i.e. physically destroyed or broken) / defective.
2) Delivered product is incomplete (i.e. has missing items).
3) Delivered product is incorrect (i.e. wrong product/size/colour,)
4) Delivered product does not fit. (i.e. size)
5) Make Sure to Record the video before opening the parcel.

 

What is your Return policy?

Please note that:
• The minimum time for processing return or exchange is 15 working days.
• In case of REFUND shipping and handling charges will not be refunded.

Refund Policy:

We don't have any Refund Policy.